The Value of Empathy | Manager Masterclass with Ed Foxwell #22
Ed is currently the Operations Director at Kinly for the UK and Ireland regions. He specialises in business-wide operational strategy and delivery through management of the Project Delivery, Service Help Desk, Field Service and Managed Onsite functions.
A key part of his role is to identify and drive initiatives for change to the operational strategy of the business, ensuring continual end service and efficiency improvements.